Complaint
Facility
MCDONALD'S #00007
Date Of Complaint
08/03/2015
Complaint Type
Other
Complaint
Received complaint that a customer visited facility on 7/31/2015 and ordered a Big Mac at the drive thru and found a very long black hair on the Big Mac. He said when he took the sandwich back into the facility he could see a lady with a very long ponytail working on the line making burgers.
Investigation Start Date
08/03/2015
InvestigationHistory
Complaint was handled over phone... Called and spoke to DM for facility. I advised him that my last visit (6-11-15) I observed several employees with long hair and nails. I advised the DM that I pointed out the policies and codes in both McDonalds Operations/ Training manual and the FDA Food Code (2-306.12 & 3.302.11). I advised the DM of the current complaint and advised that if MSDH inspects in future all hair, glove, and uniform violations will be noted and counted as a violation of the food code and McDonalds policy. He stated he would handle issue.
Date Of Resolution
08/03/2015
Enforcement Action
N/A
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement