Complaint
Facility
ARBY'S
Date Of Complaint
08/19/2015
Complaint Type
Evidence of Pests
Complaint
I eat at Arby's every morning and the drink machine has ants. I have bought this up to the manager on several occasions and nothing is being done. If you get mountain dew or sierra mist then you will see the ants in the drink.
Investigation Start Date
08/20/2015
InvestigationHistory
Ants coming out of the Sierra Mist drink nozzle. Checked under the cabinet and saw dead ants. Kept looking and ants were crawling up the orange line and into the drink machine. Checked the drive-thru drink machine and didn't see any. Checked where they hold the drink syrups and they were there. Orkin came out on 8/12/15 to take care of the issue. Asst. Manager called pest control to come back out. They are coming out this afternoon. Will be back in 3 days for a follow-up.-Pest control needs to work from the outside to inside. 8/25/15 -Came back for a follow-up. Soda machine is not in use. Orkin will follow up tomorrow or in a couple of days. Will get contact #'s for food facility and manager/supervisors. Did not see any ants around soda cases. Once pest control has follow-up, sanitize the drink dispenser & put in reuse. Have a copy of pest control services on 8/20 & 8/24. 8/2715 -Brought back information about the ant species in food facility. Left a pamphlet about the Odorous House Ant, verified by a MSU Ant Specialist. Pepsi came and flushed lines in the soda dispenser and said it was ok to use. Recommended that the outside perimeter be sprayed every 3 months as a routine follow-up for these pests.
Date Of Resolution
08/27/2015
Enforcement Action
Corrective Action
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement