Complaint
Facility
BURGER KING #9740
Date Of Complaint
08/06/2008
Complaint Type
Complaint
caller said empl were outside on smoke break, came inside and began barehanded food prep without washing their hands and/or donning gloves.he talked with manager to no avail, since mgr was one of the ones outside smoking and prepping food barehanded.
Investigation Start Date
InvestigationHistory
Respond to complaint received 8/6/2008 > Spoke to asst mgr who was present at time of incedent > him and 2 others were on a smokle break when they were called back in to assist orders > He went and washed his hands but there were no gloves so he went to get some > employee in question came into kitchen with her purse on shoulder and went over to fry bin to check amount. He states that she did not touch anything just looked. she then went and put up her purse and washed her hands and went to make sandwiches. > the customer only could not see from where he was standing that she washed her hands. his view was blocked. He began complaining and requested a refund. > the mgr explained that she did wash her hands but that he could not see her due to his view was blocked. He gave refund and offered a free meal but customer refused the meal. Went over proper handwashing procedure with manager and he stated that he went over with employees and will do so again. no further follow up
Date Of Resolution
08/08/2008
Enforcement Action
Failure to Correct Problems
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement