Complaint
Facility
SUBWAY
Date Of Complaint
10/01/2009
Complaint Type
Other
Complaint
I purchased a Seafood Footlong about August 7,2009 and there was a bandaid in the seafood mixture that had came off somebody's finger that I had bitten into, not knowing what it was till I took it out of my mouth, I asked for the Owner of the Store phone number but was denied, instead I was given the Mangers phone number. I told the store Manger about the incident. She gave me a responds that she couldn't keep her eye on everybody that works there. She wouldn't even ask the employees who had a cut on their finger or had been wearing a bandaid. She did nothing (that I know of) to make sure the employees are wearing glove when preparing the food. She did offer a coupon for a free sandwich and a refund, but I refused,money was not the issue and I can't think of eating at Subway without gaging. I did call the Health Dept to report this but had not heard anything else about it. So I'm doing it here to report it again to make sure this doesn't happen again.
Investigation Start Date
08/28/2009
InvestigationHistory
Already spoke to owner about complaint when first received. She said she would speak to all staff about wearing finger cot and gloves over band-aid. Conducted scheduled inspection 10/05/09. Discussed complaint again with employees present at inspection. They said owner did have a meeting with all staff. Staff was knowledgable about wearing a finger cot and gloves over band-aid. Observed finger cots and gloves in facility and employee making sandwiches at time of inspection was wearing gloves.
Date Of Resolution
10/05/2009
Enforcement Action
N/A
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement