Complaint
Facility
WAFFLE HOUSE
Date Of Complaint
05/23/2011
Complaint Type
Complaint
I was in this business around 5:50pm on 5/23/11. I ordered the 2 pork chop breakfast, the food ordered was put on a "nasty" grill. I questioned the cook concerning the grill and was told that 'that was just old grease', there was a young girl working and she tried to explain the same thing. I had to stop them from telling me that my food was suppose to be cooked on that grill. I have worked in restaurants and have been in customer service for over 35 years. As I spoke with them, the cook started scraping the 'old grease off while my food was cooking. I told them not to worry about it. I left the restaurant. then I had to hear how my "uppity a__" made him start cooking for nothing. The grills the was used for waffles was just as bad. There was old stuff around at least 3 of them. There was only 1 other person in the place. The counters needed to be wiped off. I was very upset with the entire situation. I have not been able to reach the main office and then phone number that was on the door. I have been in this facility quite a number of times and have had better service.
Investigation Start Date
05/27/2011
InvestigationHistory
INSPECTOR MET WITH SENIOR VICE PRESIDEN OVER MS AND LA, REGIONAL VICE PRES OVER JACKSON, VICKSBURG, AND DISTRICT MANAGER OVER THREE CENTRAL MS STORES. WE MET AT THE WAFFLE HOUSE IN CANTON. WENT OVER THE COMPLAINTS, DID A SCHEDULED HAACP BASED INSPECTION AND FOUND NO CRITICAL VIOLATIONS.
Date Of Resolution
05/27/2011
Enforcement Action
N/A
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement