Complaint
Facility
WAFFLE HOUSE #1104
Date Of Complaint
08/17/2012
Complaint Type
Other
Complaint
MR. LAYMAN CAME INTO JA ENVIRONMENTAL OFFICE WITH A LETTER COMPLAINING ABOUT AND TO DISCUSS HIS CONCERNS ABOUT THE DANGEROUS FOOD HANDLING HABITS AT THE WAFFLE HOUSE RESTAURANTS (SPECIFICALLY THIS FACILITY AND ANOTHER LOCAL FACILITY), I.E. THE COOKS HANDLING RAW MEAT W/THEIR BARE HANDS OR GLOVES AND THEN WITHOUT WASHING THEIR HANDS OR REMOVING THE GLOVES, THE PROCEED TO HANDLE UTENSILS AND FINISHED FOOD PRODUCTS...THESE ARE THINGS THAT HE HAS PERSONALLY WITNESSED...HE ALSO STATED THAT HE HAS BROUGHT THIS TO THE ATTENTION OF THE MANAGEMENT AT THE FACILITIES...HIS LETTER WAS CC'D TO MS STATE DEPT OF HEALTH AND WAFFLE HOUSE OFFICE IN NORCROSS, GA...
Investigation Start Date
InvestigationHistory
Spoke to facility manager about complaint. She stated that they do their best to change gloves and wash hands after handling raw meat. Advised that care must be taken when handling any raw meat product to prevent cross contamination and reduce to chance of a food borne illness. Was in facility on 7/24/2012 to do full inspection and did not observe any of the activity at time of inspection. no follow up needed 08/22/2012 manager Tonys was contacted by phone on 8/17/2012 and conmplaint was discussed in detail. Advised that care must be taken whne handling any raw meat products to reduce the risk on cross contamination. Arrived at facility at 10:58am to observed food handling procedure > Observed two flats of raw shell eggs over grill and when cook noticed my arrival he placed in refrigerator. Went over 4 hour hold time and food protection > Observed cook handle raw hamburger and raw bacon- washed hands immediately after > Observed cook handling raw eggs - washed hands and regloved for RTE > Observed cook handle raw bacon and then use spatula- stepped in and advised to wash hands after ahndling any raw meat products- spatula was changed out and hands were washed. Reinterated proper handwashing (or glove change) after ahndling raw meat.
Date Of Resolution
08/22/2012
Enforcement Action
N/A
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement