Complaint
Facility
MCDONALDS #7416
Date Of Complaint
04/18/2014
Complaint Type
Other
Complaint
Went to McDonalds around 3:00 am 4/18/14 an ordered a caramel frappe. When I received the frappe I noticed something black. When I looked closer I saw that it was black mold. I took the frappe back in inside and let the shift manager see it. They did a incident report and told me to back up and talk to the corporate manager around 8am. I have been their several times and have not to speak to corporate manager yet.
Investigation Start Date
04/21/2014
InvestigationHistory
PHONED STORE AND INITIALLY SPOKE WITH A MANAGER IN CHARGE BECAUSE THE GM IS OUT TODAY. THE GM PHONED HEALTH DEPT. AND STATED THAT THE FRAPPE MACHINE IS DETAIL CLEANED ONCE A WEEK ON TUESDAY WHERE THE MACHINE AND LINES ARE PURGED. EVERY 4 HOURS THE MACHINE, WHERE THE PLATE UNDERBODY IS REMOVED AND WASHED AND EVERY HOUR THE MACHINE IS WIPED CLEANED AND CLEANINGS ARE DOCUMENTED. HE STATED THAT THE MACHINE WILL LOCK AND SHUTDOWN IF ITS NOT CLEANED WITHIN 7 DAYS AND GIVES A REMINDER EVERY 4 HOURS WHEN MACHINE NEEDS TO BE CLEANED. ADVISED TO CONTINUE TO CLEAN, MONITOR, AND DOCUMENT CLEANINGS.
Date Of Resolution
04/21/2014
Enforcement Action
N/A
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement