Complaint
Facility
IHOP RESTAURANT
Date Of Complaint
09/21/2014
Complaint Type
Food Borne Illness
Complaint
Went to this iHop and ordered a Ham and Cheese Omelet around 4:40 on 9/4/14. I discovered that there was a white "cream" inside that did not seem typical of an Omelet. I inquired and was told it was a white cheddar cheese sauce. Later that night I had cramps and diarrhea. the only food I consumed that day was the Omelet and toast that it came with. I have read a few other people complaining online, so I am wondering if food items in the kitchen are remaining inside the correct temperature zone. I know this is a brand new restaurant with likely new staff.
Investigation Start Date
09/29/2014
InvestigationHistory
PHONED COMPLAINANT FOR MORE DETAILED INFORMATION, NO ANSWER LEFT MESSAGE, NO RESPONSE AS OF TODAY. PHONED STORE AND SPOKE WITH THE GENERAL MANAGER. THE MANAGER EXPLAINED PREPARATION OF THE SAUCE AND OMELET. THE CHEESE SAUCE IS MADE IN HOUSE. ACCORDING TO THE MANAGER AND THE STEPS TAKEN TO STORE INGREDIENTS AND PREPARE SAUCE AND OMELET, DO NO OBSERVE ANYTHING WRONG. ADVISED TO REFRESH ALL COOKS ON SAFE FOOD HANDLING AS WELL AS GOOD HYIGENE. WILL FOLLOW-UP AT THE NEXT DUE INSPECTION.
Date Of Resolution
10/02/2014
Enforcement Action
N/A
Data Disclaimer
Data in this system come from two very different systems
Some inspections in the old system may be missing prior to July 2002
Day Care Centers & Youth Camps Inspections prior to June 2005
If in doubt about any facility, call the responsible health department
Data are for informational purposes, not enforcement