View Complaint
Date Of Complaint
09/09/2020
Complaint
It all began Thursday night sitting outside and started to smell sewerage. At first we thought maybe someone was dumping. But then Friday morning we woke to this. See video. Called the front office, someone came to check it 45 mins later. He said we will call the plumber. The plumber came 2 hours later and replaced the cap. They put this bridge for us to cross. Was very wobbly. And the smell was horrible every time we had to cross. I know that if we would have dumped our water on the ground, we would have probably been kicked out or fined. So how was it allowed to stay this way for 4 days. Not once did a manager come to see the situation, apologize or check on us! This was our worst camping trip ever.
Date Of Resolution
10/02/2020
Investigation History
The problem has been corrected.
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